Contact information

VIA MERCH CUSTOMER SERVICE

We currently offer Customer Service Monday –  Friday / 10am to 6pm

Please allow up to 24 hours for us to get back to you during the week. Emails sent late on Friday will be responded to the following week. Please refrain from sending multiple emails. We will respond as quickly as possible, and to emails in the order they're received. 

When emailing our Customer Service team, please include:

• Artist's Name: Emily Kinney & Order Number
• The name your order is placed under
• Message / Concern / Question

Customer Service Email: viamerch@gmail.com